![]() If financing your Echelon Premier membership, the total cost of the membership will also be divided into equal monthly payments for the duration of the repayment term. Promotional offers are based on creditworthiness and range from APR from the date an eligible purchase is posted to your account until paid in full. ††Promotional APR Based on Credit: Offer available on qualifying purchases of select products charged to a Citizens Pay Line of Credit account. Please visit to initiate your return, or email us at call us at 83. Return requests after 30 days from delivery date will not be accepted. All returns require an authorization number. If your Echelon product is returned in damaged condition, with parts or its manual missing or otherwise has signs of abuse, Echelon reserves the right to deduct additional fees from your refund amount or refuse the return, in Echelon’s sole discretion. Returns requested within 30 days will not incur any fees and any shipping costs paid by you will be refunded provided that the product is returned in brand new, re-sellable condition (including but not limited to being free of scratches and/or dents) and returned in its original packaging with its tags, user manual and charger. If you are not satisfied with your Echelon product, you may submit a request for a return within thirty (30) days after its delivery, and Echelon will provide a prepaid shipping label for the return. If you purchased your product from a third-party seller, please contact the seller directly to discuss your return options. † Only items purchased directly from will be accepted for returns. Standard shipping and returns policies apply. White glove delivery is excluded and not guaranteed by this date. Echelon Stride and Echelon Stride 5s are not eligible. Due to high demand we are experiencing shipping delays for all Echelon Stride models through June. Offers for equipment cannot be combined with each other or other discounts, including but not limited to Echelon’s Special Offers. ![]() This promotion does not include Echelon Connect Bikes or Echelon Smart Rowers. Receive free standard domestic shipping included in the total promotional discount. *For new and existing US Echelon customers, receive special pricing off select connected fitness equipment: Echelon Stride, Echelon Stride-s, and Echelon Stride-5s.
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